New entrants from outside the healthcare space — banks, telcos, grocery chains and tech giants like Apple and Google — are increasingly building health as a priority area for investment and growth.

The future of health is a shift to a paradigm that puts the “citizen” (a.k.a. the user, patient, consumer, taxpayer, etc.) at the epicentre. This revolution is shifting healthcare to be more individualized, digitalized and dephysicalized; it will be people-powered and the business model will shift from volume-based to outcome-based.

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